Bitbuy — Secure & Simple Login for Canadians

Quick overview

Bitbuy is a Canadian cryptocurrency exchange with a focus on security, regulatory compliance, and an easy trading experience. This guide covers how to access your Bitbuy account (Bitbuy Login), set up two-factor authentication (2FA), common login problems and fixes, and account recovery steps — written in Canadian English for local users.

How to sign in (Bitbuy Login)

1. Open your browser and go to https://bitbuy.ca.
2. Click Sign In or follow this direct path: https://bitbuy.ca/login.
3. Enter the email address linked to your account and your secure password.
4. If you have 2FA enabled, open your authenticator app (e.g., Google Authenticator, Authy) and enter the 6-digit code.
5. Click Sign In — you should be taken to your dashboard where you can view balances, trade, or withdraw.

Go to Bitbuy Login

Enable and manage 2FA (recommended)

Two-factor authentication adds a secondary verification step and is strongly recommended. To enable 2FA:

• Sign in and navigate to Account Settings > Security.
• Choose Enable 2FA, scan the QR code with your authenticator app, and save the recovery codes in a safe place.

Important: Keep recovery codes offline. If you lose access to your authenticator app, recovery codes are the fastest way to restore access.

Troubleshooting Bitbuy Login Issues

Common login hurdles and quick fixes:

• Forgot password: Use the Forgot password link on the login page to reset via your email.
• 2FA not working: Ensure device clock is synced (time drift breaks TOTP codes). Try resyncing or use backup recovery codes.
• Email not recognised: Confirm you’re using the correct email; check old email accounts if you had multiple addresses.
• Browser issues: Clear cache and cookies or try a private window; ensure your browser is up to date.

Account recovery & support

If you cannot access your account after trying the above:

1. Use the account recovery flow on Bitbuy’s site.
2. Prepare verifying information: government ID, proof of address, and any transaction history or screenshots that prove account ownership.
3. Contact Bitbuy support through their official support portal or email — avoid sharing sensitive documents over public channels.

Safety tips for Canadian users

• Always confirm you’re on bitbuy.ca — phishing sites mimic the design but use different domains.
• Use hardware wallets for long-term holdings when possible.
• Enable login notifications and withdraw approval features if offered.